Electronic Cigarette Parts & Accessories
1. We will send the goods as soon as possible after the full payment has been
confirmed. If the payment is not available, your order will be closed
2. We only send the parcel to the system address, and make sure the full name ,Address, Post code, Telephone are correct. When the parcel is return because of your wrong information, we are not taking responsible.
3. You can check it on the www.17track.net in 5-10 days after we ship out.
4.Leave us a message for the package description and customs value. If not we will base on our experience, for so we will not be responsible if there have any customs tax or remote delivery fees.
1. 6 Months warranty after shipment.
2.Quality defective goods which are within the warranty period, please
contact us first before you open the issue.
1. We do our best to serve our customers the best as we can. All the goods are inspected before shipment, so if you are not satisfied with the purchase, you can exchange the items in 7 days and you must contact us within 24 hours of the receipt of your purchase.
2. However, the buyer should make sure that the items returned are in their original conditions. If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.
3.The buyer will be responsible for the shipping fee to return the items.
1. We maintain high standards of excellence and strive for 100% customer
2. Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and services.
3. If you have any problems with our items or services, please feel free to contact us first before you leave negative feedback. We will do our best to solve any problems and provide you with the best customer services.
|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.|
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|